Gambling at 999cb is meant to be fun — a form of entertainment, not a way to make money or escape problems. We take our commitment to responsible gambling seriously and provide every user with the tools, information and support needed to stay in control.
Our Commitment
At 999cb, we believe that a well-informed player is a safer player. Whether you are enjoying Pakistan's biggest cricket matches like PSL or ICC tournaments, exploring casino games or trying live sports markets, we want you to do so with full awareness of the risks involved and complete control over your activity.
Responsible gambling means betting within your means, for entertainment only, with a clear understanding that the house always has an edge. It means never chasing losses, never gambling with money you cannot afford to lose, and knowing when to walk away. Our platform tools are designed to make all of this straightforward and accessible — available directly from your account dashboard at any time, at no cost.
Users across Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar can access all responsible-gambling features through any device. If at any point gambling stops feeling like entertainment, please use the tools below or contact our support team immediately.
All responsible-gambling tools on 999cb are free to use and take effect immediately upon activation. There is no waiting period for deposit limit reductions or self-exclusion.
Set daily, weekly or monthly deposit caps in PKR to ensure you never fund your account beyond what you are comfortable spending on entertainment.
Define the maximum amount in PKR you are willing to lose within a set period. Once reached, further wagers are automatically blocked until the limit resets.
Cap your daily or weekly session duration. The platform will prompt you when you approach your limit and log you out when it is reached.
Receive regular on-screen reminders showing how long you have been playing and how much you have wagered during your current session.
Player Protection Features
Every tool listed below is available free of charge from your 999cb account settings. No forms, no delays — just immediate protection.
Choose a temporary cool-off period (24 hours, 7 days, 30 days, 90 days) or request permanent self-exclusion. During exclusion, your account is locked and all marketing communications are suspended. This tool is the strongest protection we offer and takes effect immediately.
Not ready for full self-exclusion? A cool-off period lets you take a short break — from 24 hours up to six weeks — without permanently closing your account. Deposits are blocked during this window while your balance remains safe.
Set maximum stake amounts per bet or per session. This prevents impulsive high-stake wagers during emotionally charged moments — for example, after a bad run of results on a Pakistan cricket fixture or a PSL match.
Block access to specific game categories — live casino, slots, sports betting or virtual games — from within your account settings. This helps users who feel drawn to specific product types more than others.
Request a full history of your deposits, withdrawals, wins and losses over any period. Reviewing your own gambling history in black and white is one of the most effective ways to spot problematic patterns early.
Our responsible-gambling support team is available 24/7 via Live Chat. If you are struggling, concerned about your gambling habits or want to discuss available tools, reach out — confidential and non-judgmental assistance is always available.
Awareness
Problem gambling can develop gradually. Knowing the warning signs — for yourself or someone you care about — is the first step toward getting back in control. If several of the following apply to you, we strongly encourage you to use our self-exclusion tools or seek external support.
If any of these signs feel familiar, please activate self-exclusion immediately from your account settings or contact our Live Chat team. Acting early makes recovery significantly easier.
Healthy Habits
Responsible gambling is not just about avoiding problems — it is about cultivating habits that keep gambling enjoyable and within healthy boundaries from the start.
Account Controls
All of the following controls are accessible from your 999cb account dashboard under "Responsible Gambling Settings". Changes to limits that increase protection (e.g., lowering a deposit limit) take effect immediately. Changes that reduce protection apply after a mandatory 24-hour cooling-off period.
Self-Assessment
The following questions are adapted from widely used responsible-gambling self-assessment frameworks. They are for personal reflection only — not a clinical diagnosis. If you answer "Yes" to three or more, we encourage you to review your habits and consider using our protection tools or speaking to a support service.
If you answered "Yes" to three or more questions, please consider activating self-exclusion or a cool-off period from your account settings, and reach out to our Live Chat team or a responsible-gambling support service. There is no shame in asking for help — it is the responsible thing to do.
External Support
If gambling is causing you or someone close to you distress, these types of organisations and approaches can provide professional, confidential support. 999cb encourages all users to seek help without hesitation — getting support early makes a meaningful difference.
Cognitive-behavioural therapy (CBT) is widely recognised as effective for problem gambling. Look for a licensed mental health professional in your city — Karachi, Lahore, Islamabad and other major cities have qualified practitioners available.
Peer support groups, including those following a 12-step model, offer community-based recovery. Speaking with others who share similar experiences can significantly reduce feelings of isolation and shame associated with problem gambling.
In severe cases, problem gambling may co-occur with depression, anxiety or substance use disorders. A psychiatrist or general practitioner can assess whether medical support is appropriate alongside behavioural therapy.
Trusted family members, religious leaders and community figures can provide meaningful support. In Pakistan's close-knit communities, leaning on family networks — while being honest about the situation — is often an important early step.
Note: 999cb does not directly endorse or affiliate with any specific external support organisation. The categories above are provided as general guidance. Please search for qualified, licensed professionals and recognised support organisations available in your area. If you are unsure where to start, our Live Chat team can help you identify appropriate resources.
Strictly Adults Only
Or the higher minimum age required by the applicable operator or license jurisdiction.
Age Policy
999cb operates a strict adults-only policy. All users must be at least 18 years of age — or older if the applicable operator or license jurisdiction sets a higher minimum — to register and use the platform. Age verification is conducted as part of the account registration and KYC process. Any account found to belong to a user under the minimum age will be closed immediately, with no exceptions.
Please be aware that local laws in Pakistan may impose additional restrictions on online gambling. Age alone does not determine the legality of gambling. Users are responsible for understanding and complying with applicable laws in their jurisdiction.
Responsible gambling starts with awareness and the right tools. Return to the 999cb homepage to explore what we offer, or review our full policies to understand your rights and our commitments to you.